Delivery Information
- The prices on www.ecohimalayan.com are fed in Nepalese currency which can be displayed in NPR or USD (post conversion).
- The prices and availability of products are subject to change without prior notice.
- Online Payments can be made by International Credit Cards/Paypal/e-Sewa/ipay/Rastriya Banajiya Bank Internet Banking/prabhu Bank Internet Banking
- We also accept Cash On Delivery
Orders/Cancellation
- www.ecohimalayan.com reserves the right to cancel any order.
- www.ecohimalayan.com reserves the right to cancel any orders placed for a product that may have been incorrectly priced.
- If you wish to cancel your order, please send us an email at [email protected] or call us on our helpline at least 24 hours before the scheduled delivery date/time.
Exchange/Return
- Purchased items can be exchanged/returned for any other product of the same value (available on our website) within a period of one week from the date of delivery. However, the following conditions must be met:
.A copy of the delivery slip must be produced
.The item must be in it's original condition (packaging/labels)
Delivery
Currently, we take orders for deliveries within the Kathmandu valley only.
The delivery charges are as follows:
Inside Ring Road:
- Orders amounting equal to NPR 500 or above NRP 500.00/- will be free delivered
Outside Ring Road:
- Orders amounting equal to NPR 1000.00/- or above NRP 1000.00/- will be free delivered
- Deliveries are made within 24 hours or on the scheduled delivery date, whichever is earlier, from the time of confirmation.
- If the delivery date happens to fall on a public holiday or a general strike, the delivery may be made on the next day.
www.ecohimalayan.com is not liable for delay in deliveries due to any cause beyond our control (eg. riots, strikes etc)
- The delivery address and the contact number of the recipient should be correct and accurate.
- Deliveries will be made to the address specified after a confirmation call to the person mentioned as the recipient.
- A delivery slip shall be provided to the recipient. A copy of the same shall be signed by the him/her and provided to us.
- Items will be delivered as per the picture and description of the products displayed on the website.
Products
- All products and companies referred to in www.ecohimalayan.com are trademarks, service marks or registered trademarks of their respective companies or mark holders.
- www.ecohimalayan.com will not be responsible for the accuracy of the description used to identify the products offered on the website.